Categories
faq howto support

Reporting problems

I just found this review in the US App Store:

A couple of things about this.

Firstly, if you experience problems with Yummy, please let me know. If I don’t know about an issue I can’t fix it. Leaving a review doesn’t work terribly well, either, as there is no way for me to respond. There is a support link in iTunes, here on this web site and in the “About” screen of the application itself.

But what about this reported issue? I can’t be sure but I think that this user signed into Yummy using their Yahoo! ID but all their bookmarks are in an account protected by a normal Delicious.com password. Normally this should give an error message, however if you sign into an account with no bookmarks then it will probably appear to “hang.” (This is a bug and I’ll try to fix in a subsequent version. Obviously this doesn’t affect most users.)

On the other hand, if there is genuinely a “timed out” error message then it’s down to either the network or at the Delicous.com end. These are not components that I have any control over I’m afraid, so all I can suggest is that you try using a WiFi connection rather than 3G. I do all of my testing on a first generation iPhone, which has a 2G data connection and less memory than most newer handsets so I know for sure that Yummy works even on a slow network!

In general, if you’re not sure which authentication method to use I would suggest you try Delicious.com first as it’s much less hassle if it’s not the right one.

Categories
news support trivia

More Twittering

This is something that I did a while ago but I don’t think I ever got around to telling anyone about it…

I created a Twitter feed for Yummy and Yummy Browser: @yummy_app. On there I tweet news and updates. Kind of the same thing that you get here but shorter plus some stuff that wouldn’t be worth a full blog post. If you also use www.cut it also has its own Twitter account: @wwwcut.

I also have a personal Twitter account (@sdarlington) where I post more about the development of my iPhone apps and life in general.

Categories
news trivia

Officially no official Delicious.com Client

I know of a few people who have been holding back from buying Yummy while they wait for Yahoo! to release an official iPhone client. Now a post hidden in their support forums (near the bottom of this thread) makes it very clear that they will not be making one available:

“This has been covered in a few locations, but let me confirm once and for all that there will be NO Delicious iPhone app.”

In my experience — both as a user and as someone who sees a reasonable number of feature requests for Yummy — I’m not convinced that their reasons hold water. Nevertheless, that’s the way things are.

So if you do want a Delicious.com client for your iPhone or iPod touch you’ll need to pick up one of the third-party applications. May I suggest that you consider Yummy.